Privacy Policy of San Agustín Tostadores de Café S.L.
At San Agustín Tostadores de Café S.L. we take the protection of your personal information very seriously. This privacy policy describes how we collect, use and protect your personal data when you visit our website, make a purchase or interact with us. We comply with the General Data Protection Regulation (GDPR) and the Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD).
1. Data controller
San Agustín Tostadores de Café S.L.
Address: Calle El Vago nº15, 24195 Villaquilambre, León, Spain
NIF: ESB01621838
E-mail: [email protected]
2. Data we collect
We collect the following personal data:
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Identification data: Name, surname, e-mail address, postal address, telephone number and VAT number in the case of professional clients.
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Payment details: Bank account number or credit card details, securely managed by our payment gateways (these are not stored directly on our website).
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Navigation data: IP address, browser and operating system information.
3. Purpose of data processing
Your personal data is used for the following purposes:
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Manage orders and shipments: Process and ship the products you buy on our website.
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Customer service: Respond to queries, requests for information or complaints.
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Marketing: Send commercial information about our products, promotions and news, provided that you have given us your consent.
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Fulfilling legal obligations: Issue invoices, manage returns and comply with current tax and accounting regulations.
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Security: Ensuring the security of the website and preventing fraud.
4. Legal basis for data processing
The processing of your data is based on:
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The execution of a contract: To manage your orders and provide the services you request.
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Compliance with legal obligations: Issue invoices and comply with tax and accounting regulations.
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Your consent: To send commercial communications and promotions.
5. Communication of data to third parties
San Agustín Tostadores de Café S.L. does not transfer your personal data to third parties, except in the following cases:
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Service providers: Companies that help us provide our services, such as payment platforms (Stripe, PayPal), shipping and courier services, and web hosting providers.
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Legal obligations: When necessary to comply with a legal obligation or when required by the authorities.
6. Data retention
Your personal data will be kept for the time necessary to fulfil the purpose for which they were collected:
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Ordering data: For the time necessary to process the order and during the legal periods for the conservation of tax documents.
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Marketing data: Until you unsubscribe or withdraw your consent.
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Navigation data: For a maximum period of 12 months.
7. User rights
You have the right to:
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Access to your personal data.
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Rectify inaccurate or incomplete data.
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Delete your data when they are no longer necessary for the purposes for which they were collected.
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Oppose to the processing of your data for marketing purposes.
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Limit the processing of your data in certain circumstances.
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Portar your data to another data controller.
To exercise your rights, you can contact us by sending an email to [email protected] attaching a copy of your ID card or equivalent document.
8. Data security
San Agustín Tostadores de Café S.L. adopts the necessary technical and organisational measures to guarantee the security of personal data and to avoid its alteration, loss, processing or unauthorised access, in accordance with the state of technology and current legislation.
9. Changes to the privacy policy
We reserve the right to modify this privacy policy to adapt it to new legislation or changes in our data processing processes. Any changes will be posted on this page.
If you have any questions about this privacy policy or the processing of your personal data, please do not hesitate to contact us at [email protected].
Date of last update: 8 January 2025.
